Guest Services Manager

The Guest Services Manager leads the entire Guest Services team and oversees the operations of the ship's reception or purser's desk. They are responsible for staff training, managing complex guest issues and complaints, and ensuring that the highest standards of customer service are delivered consistently from check-in to check-out.


Search Results: Guest Services Manager

22 jobs found  |  Page 1 of 5

  1. sea chefs Human Resources Services GmbH

    Gäste Service Manager (w/m/d) - Mein Schiff Flotte

    Werde Teil der Mein Schiff Crew und bewirb dich jetzt um deinen Job bei sea chefs als:Gäste Service Manager (w/m/d)...

    November 5, 2025 - sea chefs Human Resources Services GmbH - German

  2. Princess Cruises

    Sr Asst Purser

    By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team and will be reviewed by a professional recruiter who will contact you soon if your qualifications meet our requirements for this position. As the world's leading cruise line, our g

    November 3, 2025 - Princess Cruises - English

  3. Viking

    MISSISSIPPI - Guest Services Manager

    Founded in 1997, Viking is the world’s leading small ship travel company, exploring more than 20 rivers, five oceans, five...

    November 1, 2025 - Viking - English

  4. Holland America Line

    Front Desk Manager

    The Front Desk Manager (FDM) function will be staffed on the larger vessels (vista class and up).The FDM is directly responsible for all guest facing operations at Guest Services. Although reporting to the GSM, the FDM is the single owner and responsible operator of the Guest Services operation. The

    October 28, 2025 - Holland America Line - English

  5. A-ROSA Reederei GmbH

    Front Office Supervisor (m|f|x)

    We are A-ROSAA-ROSA is the pioneer of experiential city trips along the most beautiful rivers in Europe. With over 800...

    October 27, 2025 - A-ROSA Reederei GmbH - English